Frequently Asked Questions
Find answers to common questions about our products and services
Are your products suitable for sensitive skin?
Yes, our formulas are crafted with natural, skin-loving ingredients designed to be gentle yet effective for all skin types, including sensitive skin.
Are Brown Sugar Babe products cruelty-free?
Absolutely. We are committed to ethical beauty and never test our products or ingredients on animals.
How should I store my skincare products?
To maintain potency, store your products in a cool, dry place away from direct sunlight and ensure lids are tightly sealed after each use.
Do you use synthetic fragrances?
We prioritize natural scents derived from essential oils and botanical extracts, though some products may contain minimal phthalate-free fragrance for an enhanced sensory experience.
Can I track my order once it has shipped?
Yes, once your order is processed, you will receive an email confirmation containing a tracking number to monitor your delivery status.
What is the shelf life of your products?
Most of our products have a shelf life of 12 months after opening. Please refer to the PAO (Period After Opening) symbol on the packaging.